Effective Date: 01/10/2025
Last Updated: 01/10/2025
At Oldful, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information.
Information We Collect
- Personal details: name, contact number, address, email
- Health-related preferences (for service personalization)
- Payment information (processed securely via third-party platforms)
- Communication logs (calls, WhatsApp, email) for service improvement
- Location data (only when needed for visits/outings)
How We Use Your Information
- To deliver services under your selected plan
- To schedule and coordinate home visits, calls, and appointments
- For customer support and feedback
- For billing, invoicing, and legal compliance
- To communicate updates or service enhancements
Sharing of Information
- We do not sell or rent your information. We only share it:
- With verified team members for service execution
- With third-party service providers (e.g., for doctor bookings) under confidentiality
- When legally required (e.g., emergency services, regulatory authorities)
Data Security
We implement strong physical, electronic, and managerial procedures to safeguard your data. However, no online transmission is 100% secure.
Your Rights
- Right to access or correct your data
- Right to withdraw consent or delete your data
- Right to lodge a complaint with relevant authorities
Children’s Privacy
Oldful services are intended for individuals aged 50 and above. We do not knowingly collect data from minors.
Updates
We may update this policy occasionally. You will be notified through email, SMS, or on the website.
Contact Us For any privacy-related queries: compliance@oldful.com | +91-94801 98108